10 Reasons Winter Weather Increases Water Heater Repair Needs in Calgary
Calgary winters bring extreme temperatures that put a strain on your water heater repair needs. As cold water enters your...
Read moreNo Hot Water?
Water Heater Repair in Calgary.
When a shower runs cold, a licensed journeyman, never an apprentice, handles your water heater repair in Calgary. We find out why your hot water stopped, show you your options and agree the price with you before any work starts. The person who quotes your repair is the person who does the work.
Book a Water Heater Visit
We will call you back during our hours.
Licensed Journeymen Only
Every job is done by a licensed Red Seal journeyman. No apprentices in your home.
Price Agreed First
You agree the price before any work starts.
One Person, Start to Finish
The technician who quotes your job is the one who does it.
Tanks and Tankless
Gas and electric tanks, gas tankless heaters.
Tell Us What Is Happening
What Is Your Water Heater Doing?
No hot water
Check two things first
On a gas tank, check that the pilot, the small flame that lights the burner, is lit and the gas valve is open. On an electric tank, check its breaker. If the pilot light won’t stay lit after a few tries, turn the gas control, a valve that lets gas into the heater, to OFF and call a technician. A faulty thermocouple, the part that senses when the pilot goes out, is one cause. If these checks don’t bring your hot water back, book a visit: no hot water can point to a more serious problem.
Leaking at the base
Usually a replacement
Water at the base usually means the tank itself is damaged. Then a new water heater is usually more practical than a repair. A leak at a fitting on top, at the temperature and pressure relief valve or at the drain valve can be a repair instead. First, turn the heater off and close the shut-off valve on its cold water line, and don’t keep using it.
Rusty or smelly water
Inspect soon
Rusty, cloudy or metallic-smelling hot water can mean sediment or corrosion inside the tank, typically a sign it needs maintenance or replacing soon. In some water conditions, the anode, a rod that slowly wears away so the tank doesn’t rust, reacts with the water and makes it smell like rotten eggs. Never have the anode taken out for good: the heater then fails early. Gas in the air is different: natural gas is given that smell on purpose, so leave the house and call 911 from outside.
Popping or rumbling
Flush and service
Popping or rumbling typically means sediment has built up at the bottom of the tank, and Calgary’s water is hard, as the City of Calgary’s water hardness page explains. A flush clears the sediment, which would otherwise shorten the tank’s life, and on hard water a tank may need flushing more often. If the noise keeps up after a flush, the tank may be cracked. Ask us about a yearly flush and service.
Looking to install a new one?
A new water heater instead
If your tank has failed for good, or you would rather replace it than repair it, see our page on hot water tank installation. It covers a new tank and a tankless heater. Where a repair and a new water heater both make sense, we show you both, each with a firm price, before you decide.
Something else
Tell us what you see
If what your water heater is doing isn’t listed here, call us, or describe it in the booking form and we will call you back during our hours. A licensed journeyman comes to your home to find the cause before any work starts.
Licensed Journeymen Only
Water Heater and Hot Water Tank Repair in Calgary
“Went to have a shower and didn’t have any hot water”
A water heater that leaks or won’t heat up may still be repairable. With our water heater repair service, a licensed Red Seal journeyman comes to your home, finds the cause and shows you the repair and its price before any work starts. If the tank itself has failed, you hear that too, with the option of a new one.
What we check depends on the problem: the journeyman assesses your system, then carries out the testing and repairs it needs. A relief valve that keeps dripping is one example: on some water lines, the water expanding as it heats can cause it. An expansion tank stops that, and we install them.
Every technician we send holds both a plumbing and a gasfitter certificate. The gasfitter certificate covers work on natural gas equipment, such as a gas water heater. We work for homeowners: home service is all we do. We are a small, local team with over 50 years of combined experience.
If you need emergency water heater repair, call us during our hours (Monday to Friday, 8:00 to 5:00) to book a visit. We offer same-day service when the schedule and the job allow; some jobs are booked for a later day, depending on the work and when suits you.
Searched for “hot water heater repair near me”? We come to homes across Calgary, and to Airdrie, Chestermere and Okotoks.
Our Complete Water Heater Services
The visit is $69.99, waived if you go ahead.
Water heater installation
Hot water tank replacement or a new tankless heater, with a firm price before any work starts.
Water heater maintenance
Tank flushes, anode rod checks and tankless descaling.
What Customers Say.
- Kerry Graham-Perry★★★★★
Don was very professional and efficiently explained the options to our exterior hot/cold water faucet problem. He was able to replace the faucet during his first visit and double checked everything before he completed the job. Thanks.
Read the full review - Dana Lee★★★★★
Don was amazing to work with. We called Jack'd Up Plumbing because our sump pump broke. Don was extremely patient explaining all the different options on whether to repair or replace the pump. He went over the cost and longevity of each option. I would highly recommend Don for any plumbing or boiler needs you have!
Read the full review - lucio riccio★★★★★
Had maintenance completed on my boiler system. Don did a great job. Throughout the process Jacked Up was in constant communication regarding the appointment, arrival and costs. Pricing was reasonable. Work and service is outstanding!
Read the full review - Yael Schulz★★★★★
Within an hour of requesting help with a leak in our shower, Don arrived and completed necessary repairs. Quick, knowledgeable and friendly service. No surprises with respect to cost!
Read the full review - Brian Foley★★★★★
Alex came to check our furnace humidifier. Excellent service, really friendly guy and explained everything he had to do to set things right. Highly recommend Jack'D up.
Read the full review - Melanie Westman★★★★★
Alex was phenomenal and helped me so quickly and efficiently with my clogged drain. Would absolutely recommend this company for any plumbing needs!!
- Shannon Chalupiak★★★★★
Don was prompt, professional and accurate in his diagnosis and quote. We highly appreciated his honesty and ability to communicate the whole process along with the possibility of some additional work that may have come up depending on what they found once they started. This was helpful in easing our concerns as this was not a planned repair. We were also pleasantly surprised when this additional work was not needed. This was such a great experience that we are now looking forward to working with Don again in the next year to complete some planned work.
Read the full review - Eric Sun★★★★★
Jack’d Up Plumbing did a wonderful job. My installer, Alex, was professional, friendly, and got the work done properly. He explained things clearly and made sure everything was working before finishing. I really appreciate the quality of the work and would definitely recommend Jack’d Up Plumbing to others.
Read the full review - Guilherme Rizzo★★★★★
Don was very professional, honest, and friendly. He did a great job and took the time to explain everything clearly. He also gave me helpful maintenance tips and, after his inspection, he honestly said that no repairs were needed — only regular maintenance. I really appreciated that he didn’t try to upsell or push unnecessary services. It’s hard to find someone this trustworthy nowadays. Highly recommend!
Read the full review - Thomas StOnge★★★★★
Alex was super helpful with working through a quote for a boiler system upgrade. He walked me through some different options and considerations and was very knowledgeable.
Read the full review
Water Heater Repair in Calgary: Questions, Answered
(403) 800-0050We don’t give a price over the phone, because the cost depends on which part failed and the work it takes to reach and replace it. A licensed technician comes to you, looks at the problem and gives you your options with a firm price before any work starts. The visit is $69.99, waived if you go ahead. Because you agree the price first, there are no invoice surprises.
Financing through Financeit is available for a larger job. Ask us about it when you get your price.
A repair typically costs less than a new water heater, and you’re likely to be without hot water for a shorter time. Age matters too: the manufacturer A. O. Smith gives about 8 to 12 years as a water heater’s average life, varying with its location, design, installation, maintenance and water quality. It says a heater more than 10 years old that leaks around its base or runs erratically is probably due for replacement. We show you both options, each with a firm price, before you decide; if it’s time for a new one, read about replacing your hot water tank.
A licensed Red Seal journeyman, never an apprentice, holding a plumbing and a gasfitter certificate. Gas fitting is a compulsory certification trade, as Alberta’s trade profile for gasfitters shows, and a gas water heater is gas equipment. The person who quotes your repair does the work, on the same visit whenever possible.
Yes. We repair gas and electric hot water tanks and service all makes of them. We also service and repair all major brands of gas tankless water heaters, including Navien and Rinnai. We don’t service electric tankless units.
Switch off its breaker if it’s electric, or push the gas control knob in slightly and turn it to OFF if it’s gas. Then close the shut-off valve on the cold water line that feeds it. Don’t keep using it, and never try a repair while the power and water are still connected. After that, call us; our guide to what to do if your water heater is leaking explains where the water may be coming from.
Leave the house right away, leave lights and appliances alone on your way out, and don’t try to light any appliance. Call 911 once you are outside. Book the repair only once it is safe.
Most installations and repairs carry a one-year workmanship warranty, and a whole-house repipe or a main shut-off replacement carries three years. Parts carry the manufacturer's warranty, usually one to six years depending on the brand. Maintenance, such as a tank flush, is not warranted. Ask us about the warranty on your job.
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Read moreGet Your Hot Water Back.
Call us during our hours.
A licensed journeyman finds what is wrong with your water heater
Your options and a firm price before any work starts
Book a Water Heater Visit
Tell us what the heater is doing. We will call you back during our hours.