Top 5 Reasons Your Sump Pump May Need Repairs
A sump pump is your home’s first line of defense against basement flooding. But what happens when it’s not working...
Read morePump Trouble?
Sump Pump Service in Calgary.
A licensed journeyman looks after your sump pump in Calgary, from a stuck float switch or a slamming check valve to a pump that has failed for good, and lift stations too. You agree the price before any work starts.
Book a Sump Pump Visit
We will call you back during our hours.
Licensed Journeymen Only
Every job is done by a licensed Red Seal journeyman. No apprentices in your home.
Price Agreed First
You agree the price before any work starts.
One Person, Start to Finish
The technician who quotes your job is the one who does it.
Repair Where Practical
We repair float switches and check valves where practical, and replace the pump when that is the better long-term answer.
Tell Us What Is Happening
What Is Your Sump Pump Doing?
Runs nonstop
Inflow or a stuck float
A pump that runs nonstop means either a lot of water is coming in or its float switch is stuck on. The float switch is the part that turns the pump on and off. Unplug the pump before you touch anything, then check that the float can move freely. If it still runs all the time, book a visit.
Won’t turn on
Check the power
Check whether the pump’s breaker has tripped, and switch it back on if it has. The pump should be plugged straight into a working outlet that no wall switch controls, never into an extension cord. To test it, pour water into the pit and see whether the pump starts on its own. If it still won’t start, book a visit.
Water in the basement
Stay out, stay safe
If water is coming into the basement, stay out of it. If you smell gas, or the water is above the electrical outlets, leave the house and call 911 from outside. Once it’s safe to go in, wear rubber gloves, boots and a mask if sewage has come up. The City doesn’t pump out basements and suggests a plumber for a sump pump problem, so book a visit.
Loud or vibrating
Find the noise
A bang just after the pump shuts off can be the check valve, the one-way valve on the discharge pipe, slamming shut. Rattling can be that pipe knocking against a wall or the floor joists. A slurping sound, or a pump that shakes, can mean it is sucking air or has a damaged impeller, the part that spins. If any of these keeps up, book a visit.
Need a new one?
A new pump instead
If your pump has failed for good, or still won’t run after you’ve checked its breaker and outlet, it may be time to replace it. See our page on sump pump installation for what a new one involves.
Something else
Tell us what you see
If there’s a gas, burning or electrical smell, or your carbon monoxide alarm goes off, leave the house and call 911 from outside. For anything else not listed here, call us, or describe it in the booking form and we will call you back during our hours. A licensed journeyman comes to your home to find the cause before any work starts.
Sump Pump Repair in Calgary by Licensed Journeymen
Every sump pump repair we do in Calgary is done by a licensed Red Seal journeyman, never an apprentice. The person who looks at your pump and gives you the price is the person who fixes it.
We work on the sump pump you already have, whatever it’s doing: running nonstop, refusing to start, leaving water in the basement, or banging and vibrating. We also service and repair lift stations.
We work in homes across Calgary, and in Airdrie, Chestermere and Okotoks too. Call us during our hours (Monday to Friday, 8:00 to 5:00).
What We Fix on a Sump Pump
When your sump pump acts up, a journeyman can:
Find the cause: the power, the float switch, the check valve or the pump itself.
Repair a float switch or a check valve, where practical.
Help thaw or clear a frozen or blocked discharge line, the pipe that carries the water away, and recommend rerouting a line that keeps freezing.
Replace the whole pump when it has failed, or when a new one is the better long-term answer.
If you need emergency sump pump repair, call us during our hours to book a visit. We offer same-day service when the schedule and the job allow, and the journeyman can do the work on the same visit whenever possible.
Price Agreed First
How Sump Pump Repair Is Priced in Calgary
We don’t give prices over the phone: your price is set once a journeyman has seen your pump and found what has failed. A licensed technician comes to you, looks at the problem and gives you your options with a firm price before any work starts. The visit is $69.99, waived if you go ahead. If the pump needs replacing, see what a new sump pump costs.
Lift Station Service and Repair
Sewage pumps move raw sewage and unwanted water away from the home, and a lift station’s pumps take that wastewater up and away, as Zoeller’s page on sewage pumps explains. Zoeller, a pump maker, says homes far from or below the main sewer line can need a pump to move their wastewater.
We service and repair lift stations.
We don’t provide vacuum truck service, so if the pit needs to be pumped out or vacuumed, you’ll need to arrange a separate vacuum truck service.
Why Choose Jack’d Up Plumbing
Licensed Red Seal journeymen only; never apprentices.
Your price presented and agreed before any work starts.
The person who quotes your job does the work.
A small, local team with over 50 years of combined experience.
Home service is all we do.
What Customers Say.
- Kerry Graham-Perry★★★★★
Don was very professional and efficiently explained the options to our exterior hot/cold water faucet problem. He was able to replace the faucet during his first visit and double checked everything before he completed the job. Thanks.
Read the full review - Dana Lee★★★★★
Don was amazing to work with. We called Jack'd Up Plumbing because our sump pump broke. Don was extremely patient explaining all the different options on whether to repair or replace the pump. He went over the cost and longevity of each option. I would highly recommend Don for any plumbing or boiler needs you have!
Read the full review - lucio riccio★★★★★
Had maintenance completed on my boiler system. Don did a great job. Throughout the process Jacked Up was in constant communication regarding the appointment, arrival and costs. Pricing was reasonable. Work and service is outstanding!
Read the full review - Yael Schulz★★★★★
Within an hour of requesting help with a leak in our shower, Don arrived and completed necessary repairs. Quick, knowledgeable and friendly service. No surprises with respect to cost!
Read the full review - Brian Foley★★★★★
Alex came to check our furnace humidifier. Excellent service, really friendly guy and explained everything he had to do to set things right. Highly recommend Jack'D up.
Read the full review - Melanie Westman★★★★★
Alex was phenomenal and helped me so quickly and efficiently with my clogged drain. Would absolutely recommend this company for any plumbing needs!!
- Shannon Chalupiak★★★★★
Don was prompt, professional and accurate in his diagnosis and quote. We highly appreciated his honesty and ability to communicate the whole process along with the possibility of some additional work that may have come up depending on what they found once they started. This was helpful in easing our concerns as this was not a planned repair. We were also pleasantly surprised when this additional work was not needed. This was such a great experience that we are now looking forward to working with Don again in the next year to complete some planned work.
Read the full review - Eric Sun★★★★★
Jack’d Up Plumbing did a wonderful job. My installer, Alex, was professional, friendly, and got the work done properly. He explained things clearly and made sure everything was working before finishing. I really appreciate the quality of the work and would definitely recommend Jack’d Up Plumbing to others.
Read the full review - Guilherme Rizzo★★★★★
Don was very professional, honest, and friendly. He did a great job and took the time to explain everything clearly. He also gave me helpful maintenance tips and, after his inspection, he honestly said that no repairs were needed — only regular maintenance. I really appreciated that he didn’t try to upsell or push unnecessary services. It’s hard to find someone this trustworthy nowadays. Highly recommend!
Read the full review - Thomas StOnge★★★★★
Alex was super helpful with working through a quote for a boiler system upgrade. He walked me through some different options and considerations and was very knowledgeable.
Read the full review
Sump Pump Service in Calgary: Questions, Answered
(403) 800-0050It depends on what has failed. We repair float switches and check valves where practical. Pentair’s troubleshooting answers say the float switch is typically the first thing to fail. If the pump still works, the float switch can be replaced and the same pump kept, Pentair says. When the pump itself has failed, or a new one is the better long-term answer, we replace the whole unit.
You do, as the homeowner. The City of Calgary’s basement flooding page says sump pump maintenance is the homeowner’s responsibility, and so is basement seepage caused by a sump pump malfunction. The City also advises inspecting and maintaining a sump pump so it drains properly. If you’d like yours looked at, book a visit.
They are different problems, as the City of Calgary explains. A sump pump moves water away from your foundation when the foundation can’t drain straight into a city sewer. A sewer backup is sewage or dirty water coming up through a sink, toilet or drain, usually because something blocks the sewer pipe. To find out whose job a sewer backup is, see our drain cleaning service. To learn what a sump pump is for, read whether your home needs a sump pump.
Most installations and repairs carry a one-year workmanship warranty, and a whole-house repipe or a main shut-off replacement carries three years. Parts carry the manufacturer's warranty, usually one to six years depending on the brand. Maintenance, such as a tank flush, is not warranted. Ask us about the warranty on your job.
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Read moreTalk to Us About Your Sump Pump
Call us during our hours or book a visit.
A licensed journeyman looks at your sump pump
Your options and a firm price before any work starts
Book Your Sump Pump Visit
Searched for “sump pump repair near me”? We serve homes across Calgary, Airdrie, Chestermere and Okotoks. Call us during our hours (Monday to Friday, 8:00 to 5:00) or use the form.